Work email was copied to me last night with a screen shot attached Here,how it goes
Sender
Please note that we are unable to review the the contents as below

> "No records found. Please refine your search with one or more fields".

Please resolve this issue soonest so that we are able to give feedback on the contents

Me writes back
I had a quick look at the initial email and the screen shot sent along. The computer has said "No records found. Please refine your search with one or more fields".
Here is the thing; did the person or his/her Supervisor make an effort to do exactly what the computer asked the person to do?

Result
No response