If you ask me the most frustrating thing for me in the day job has always been having to closely monitor responses from people for important emails and having to chase them by sending & re-sending reminders. Without receiving any responses, I’m struck without being able to take next action or make any progress on business improvements or larger projects that matters to the business. I seemed to have this issue both with internal and external contacts.
I admit that we all have love & hate relationship with emails because our email inboxes are flooded with emails 24/7 ; for this reason, in the recent past I started to develop a habit to talk and discuss much with people face-to-face, rather than shooting out emails, specially with my own internal colleagues. But, of course there are always situations that a formal and documented communication is necessary in the business world. As a result of this ignorance from the others, I am spending more time in trying to follow up emails. Perhaps, I should look at myself to see ways to improve my process of email communication!