Breakages Meeting

So this morning we had monthly breakages meeting, facilitated by Swen.1. Participation from all operational areas was good. Though meeting was interrupted by another party due to a double booking of the meeting room, meeting was lasted for about one & half hours!
Decisions made/Action Items agreed:

  • Feedback on place-mats being trailed will be gathered and shared.
  • Recent photographs taken how the crew stored unused place-mats will be shared.
  • Any emails pertaining to Product Quality issues will be sent to RB and myself with the title of the subject as *"Product Quality Issues**
  • All employees in all areas will be given refresher training on breakage campaign.
  • A crew RTL display corner will be set-up with both good and the bad practices
  • RB will issue stock of First Class Milk jugs from the store to avoid any short or/and non loading issues.
  • Question/Clarification seek for re-using of Refreshment boxes.
  • An explanation was given for reported incidents of flowers ending up in the ware wash.

  1. Being renamed to Lean Management Meeting